The Montana Attorney General’s office has released a new service that allows Montanans to file a complaint against a business and search for existing complaints online.
Until now, complaints were handled on paper, making it harder for the public to search for complaints levied against businesses, the attorney general’s office said in a written statement.
The new system allows residents to report scams like Nigerian lottery emails or the common fraud against grandparents, in which a youngish person calls claiming to be their grandchild, stuck in a foreign country in need of money.
“Online commerce is an everyday part of business life,” Attorney General Steve Bullock said in the statement. “It should be an everyday part of government too.”
The online system requires complainants to file documentation with their complaints. Completing the online form takes about 10 minutes.