I’m a Bresnan customer at home. There, there’s your disclosure for this post.
That said, I got a letter in the mail yesterday from Cablevision, which recently bought Bresnan. The letter promised me that the level of customer service I am accustomed to will continue, blah, blah. More interestingly, the company said my Internet speed will double in the next few months.
I am leery of this claim, but I hope it’s true, and I hope it won’t cost me any more money. I’m writing this on the iPad, so I’ll come back and supplement this post with the actual letter later and look into Cablevision’s promises a bit.
In the meantime, did you receive a similar letter? What do you hope for in the transition to Cablevision?